Skills & Competencies for Printing Services Supervisor

Printing Services Supervisor job profile

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JOB SUMMARY for Printing Services Supervisor

Supervises high-volume copying, printing, and finishing operations.

JOB RESPONSIBILITIES for Printing Services Supervisor

Monitors production processes to fulfill jobs for document duplication, printing, finishing, binding, lamination, and other processes. Inspects the set up required for each job for accuracy. Assists with troubleshooting and resolution of any equipment problems or malfunctions. Performs quality checks on work in process and finished jobs to avoid errors or waste. Trains operators on standard procedures for machine set-up, operation, maintenance, completed job preparation, and work order tracking.

Printing Services Supervisor SALARY RANGE

BASE 50%
$84,041
TOTAL 50%
$84,866
Job Level
M00
Job Code
OF13000077
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager

Printing Services Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Printing Services Supervisor skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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2 hard skills or competencies (industry competencies) for Printing Services Supervisor

1 Industry Competency – Equipment Maintenance
Proficiency Level -3
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Lists the latest tools and technologies used for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Uses different power and hand tools to help accomplish maintenance tasks and work orders.
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Level 3 Behaviors
(Moderate Experience)
Maintains equipment maintenance tracking software to reduce unexpected downtime.
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Level 4 Behaviors
(Extensive Experience)
Provides training to team members on proper maintenance of engineering equipment.
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Level 5 Behaviors
(Mastery)
Sets guidelines and procedures in performing diagnostic troubleshooting on all engineering equipment.
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2 Industry Competency – Equipment Diagnostics
Proficiency Level -3
Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of equipment diagnostics tools.
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Level 2 Behaviors
(Light Experience)
Supports the equipment analysis, troubleshooting, diagnostics, and repair to minimize production downtime.
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Level 3 Behaviors
(Moderate Experience)
Utilizes diagnostic software and testing equipment to determine and troubleshoot defective electronics.
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Level 4 Behaviors
(Extensive Experience)
Oversees laboratory analysis and ensure that testing is being completed per quality standards.
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Level 5 Behaviors
(Mastery)
Sets guidelines on the proper use and maintenance of all equipment diagnostics.
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3 Printing Services Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Supervisor
Proficiency Level - 4
5 Competency for - Printing Services Supervisor
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Printing Services Supervisor

1 Job Family Competencies – Computer Literacy
Proficiency Level -3
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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2 Job Family Competencies – Document Imaging
Proficiency Level -3
Skill definition-Converting paper documents into digital images through a scanning process or an electronic transfer process via an application.
Level 1 Behaviors
(General Familiarity)
Lists commonly used types of systems used in document imaging.
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Level 2 Behaviors
(Light Experience)
Tracks scanned documents to ensure quality assurance and accurate image capture.
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Level 3 Behaviors
(Moderate Experience)
Reviews the accuracy of documents to drive the integrity of the imaging process.
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Level 4 Behaviors
(Extensive Experience)
Upgrades document imaging management software to monitor and streamline document imaging.
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Level 5 Behaviors
(Mastery)
Leads the implementation of document imaging to promote a paperless culture.
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3 Printing Services Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Supervisor
Proficiency Level - 4
5 Competency for - Printing Services Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Printing Services Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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2 Core Competencies – Coaching Others
Proficiency Level -3
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Lists traits and characteristics of an effective coach.
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Level 2 Behaviors
(Light Experience)
Offers suggestions for performance or process improvement in own unit.
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Level 3 Behaviors
(Moderate Experience)
Sets clear goals and helps others develop an action plan to achieve them.
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Level 4 Behaviors
(Extensive Experience)
Trains others on coaching strategies, techniques, and best practices.
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Level 5 Behaviors
(Mastery)
Recognizes and rewards the success of team members.
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3 Printing Services Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Printing Services Supervisor
Proficiency Level - 4
5 Competency for - Printing Services Supervisor
Proficiency Level - 5

Summary of Printing Services Supervisor skills and competencies

There are 2 hard skills for Printing Services Supervisor, Equipment Maintenance, Equipment Diagnostics.
5 general skills for Printing Services Supervisor, Computer Literacy, Document Imaging, Document Processing, etc.
7 soft skills for Printing Services Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Printing Services Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.

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